Replies from email campaign?

By | April 21, 2015

It may not seem like much, but the reply below mentioned there have actually been “A Few” requests. This is the perhaps acknowledgement for the demand.

Hi Sue,

It’s always great to hear from big Thomas fans!

We’ve actually had a few requests for this movie.  I do not have any information regarding a release, because we do not manufacture the DVDs; these are made by Universal Home Studios.

You can try contacting Universal by phone at 888.882.5779 or by email at to see if they have any additional information.

I have also forwarded your request to my support team to see if we can find out anything else.  I will let you know when I hear back from them.

Thanks so much for contacting us.

-Kim S., Consumer Services Associate

Have you gotten any interesting emails back from signing the petition? If so RestoreTheMagic wants to know about them. Please reply to this post with your email samples.

Also I want to remind fans to give these customer service reps who take the time to respond to our emails positive marks on any surveys.

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